Ask Caryl: ASC Staff Education

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Q: How should I approach providing education for my ASC's staff?

Caryl Serbin: To meet the regulatory standards of agencies such your state's department of health, accrediting organizations (e.g., AAAHC, The Joint Commission), the Centers for Medicare & Medicaid Services (CMS) and the Occupational Safety and Health Organization (OSHA), and provide a safe working environment, educational programs for staff are required annually. These should be provided by the ASC.

Here are some points to consider when working to address educational requirements:

  • A staff member knowledgeable in the subject matter may present on the topic.
  • Consider bringing in outside instructors for training in areas such as CPR and fire safety.
  • Explore opportunities for staff to receive education through webinars, online training services and live conferences. 
  • For hospital joint-venture ASCs, the hospital education department may be able to provide educational services through a contract.
  • For education on issues in addition to required areas, choose a topic of need/interest to several staff members and provide this education at least bi-annually. Make sure the presentation is eligible for staff CEUs. 
  • Encourage staff members to attend conferences and/or seminars by offering to subsidize at least a part of the cost. Set a limit to the subsidy and have it available to all staff members.

Keep those ASC revenue cycle questions coming! Ask Caryl by emailing caryl@serbinmedicalbilling.com or fill out the form at the top of this page.

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