Ask Caryl: How to Audit Outsourced Multi-Specialty ASC Revenue Cycle Management
Q: I am the business office manager of a new multi-specialty surgery center. Our revenue cycle management is outsourced. Do you have any specific information on what areas I should be auditing and how often do you recommend performing these audits?
Caryl Serbin: It's important to audit all areas of the business office for accuracy and timeliness. You should also be monitoring the revenue cycle management company to ensure your accounts receivable is being maintained at an acceptable level.
Below is a business office manager audit schedule showing which areas need to be checked daily, weekly and monthly.