Serbin Success Stories
The Serbin name has been associated with successful ambulatory surgery centers (ASCs) for 20-plus years (view our client map here). Serbin Medical Billing’s premise and promise — The Serbin Difference — is based on the concierge concept of personalized quality service. Our unique model of providing individual teams for clients has proven to be the preferred method in seamlessly integrating their business office with our billing company.
The following case studies, with accompanying testimonials, illustrate some of the many ways Serbin companies help clients reach and surpass their financial and compliance goals. Want to learn what Serbin Medical Billing can do for you? Contact us!
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Florida ASC Experiences Significant Collections Growth
A Florida, joint-venture ASC had been open for a little over two years and was not meeting financial expectations. ASC board members decided to send out a request for proposals to ASC revenue cycle management companies. See the improvements in cash flow after the ASC outsourced its revenue cycle management to Serbin. Read case study >
“I just wanted to express my sincere appreciation for having you guys on board and part of our team. It seems in three months you have been able to right the ship and we are now headed in a much better direction. In many ways, I think you may have saved this center and your efforts and results are being noticed. We look forward to a fruitful collaboration in the upcoming years. Keep up the great work! Once again a heartfelt thank you to you and your team.”
-- Director, Florida Ambulatory Surgery Center
South Carolina ASC Exceeds Revenue Expectations
A group of independent physicians, who performed both inpatient and outpatient surgery at the local hospital system, decided to approach the hospital about developing a multi-specialty, joint-venture, freestanding ASC. Rather than go it alone, the partners brought in the expertise of the Serbin team. Read case study >
“Serbin has consistently delivered excellent service and results for our surgery center.”
-- Administrator, South Carolina Ambulatory Surgery Center
Wisconsin ASC Experiences Increase in Revenue Stream
A Wisconsin, joint-venture ASC requested evaluation of its operations by the Serbin team. After a thorough evaluation found several areas of concern, the ASC outsourced its revenue cycle management to Serbin and achieved positive results. Read case study >
“We were worried about our ongoing survival because of poor cash flow. The Serbin model allows our center to focus on the clinical aspects of our operation while Serbin provides worry-free, compliant billing services and assists with business policies/procedures, when needed. We are experiencing increased revenues and caseload.”
-- Administrator, Wisconsin Ambulatory Surgery Center
Mississippi Surgery Center Experiences Profitability Turnaround
A joint-venture ASC in a semi-rural area of Mississippi was not meeting revenue expectations. Serbin was selected by its hospital partner to evaluate business office operations. After the assessment revealed several areas of non-compliance and multiple instances of erroneous and incomplete billing of third-party payers and patients, the ASC engaged Serbin for revenue cycle management, leading to an impressive outcome. Read case study >
“Our surgery center was losing money before we partnered with Serbin. Their team nearly cut our days in A/R in half! Their expert coding was even able to double our reimbursement for some cases. These results far exceeded our already high expectations.”
-- Board Member, Mississippi Surgery Center
Louisiana Surgery Center Profits from Changing ASC Revenue Cycle Management Companies
This physician-owned, Louisiana ASC engaged Serbin for revenue cycle management (RCM) services after a long-term contract with another well-known billing company failed to provide positive revenue results. The center experienced a financial turnaround with Serbin. Read case study >
"Caryl Serbin and her team are absolutely amazing. My only regret is that I did not make the change to Serbin Medical Billing sooner. I was with another billing company from 2009 through 2016. What Serbin has done with our collections and stats per case in a few short months is nothing short of a miracle. I can't praise them enough!"
-- Administrator, Louisiana Ambulatory Surgery Center
Florida Surgery Center Experiences Revenue Turnaround
A remotely situated Florida ASC was struggling to maintain a steady cash flow. The governing body decided to outsource revenue cycle management (RCM) services and initiated a request for proposal to several companies. After choosing Serbin, the RCM process was streamlined and revenue increased. Read case study >
"They're not just a billing company but a valuable and trusted resource. Their coding is compliant and maximizes our bottom line."
--Administrator, Florida Ambulatory Surgery Center