SERVICES

We deliver comprehensive ASC revenue cycle services, but with a level of personalization you won’t find anywhere else.

Our dedicated team model, exclusive Serbin Signature Services, and ASC-specific expertise consistently make us the preferred choice among surgery centers nationwide.

For more detailed service information, please contact us.

Our Services:

Dedicated RCM Team: No call centers, no rotating staff. Your team handles everything from billing questions to payer follow-up, freeing your business office to focus on patient care and operations.
ASC‑Specialized Coding: Your cases are coded by certified ASC coders who ensure accuracy, compliance, and optimal reimbursement.
Charge Posting: All services are posted and submitted within 72 hours of receipt. Our charge posters verify contract requirements, match codes accurately, and ensure claims are correct before submission—speeding up payment.
Clean Claim Submission: Through rigorous manual and clearinghouse scrubbing, we send out clean claims on the first try, reducing delays and eliminating unnecessary rework.
Payment Posting & Appeals: We carefully verify that payers meet contractual obligations. Any errors trigger outreach and appeals, ensuring you’re paid fully and correctly.
Third‑Party Collections: Our ASC‑experienced collectors follow up on all claims and disputes, tracking appeals until the issue is fully resolved.
Overpayment Management: We quickly identify overpayments, initiate refunds, and route all refund requests to your management team for approval.
Patient Billing & Collections: Patient statements are sent daily, with ongoing follow-up as needed. All patient calls are handled by your dedicated team, keeping your front office running smoothly.
Delinquent Account Oversight: We send you a report of any delinquent accounts for approval before they are forwarded to collections.
Comprehensive Monthly Reporting: You receive clear, detailed monthly reports covering Cash flow, Charges & payments, Accounts receivable, Provider utilization, and Payer trends. Custom reports can be created upon request.
Full Transparency: We work within your ASC software, giving you real-time visibility into Patient accounts, Claims, Reports, and Revenue cycle activity. Your CPA or CFO can easily verify all data—no delays, no guesswork.