Ask Caryl: Common ASC Billing Errors
Q: What are some common errors and problems we should monitor in our ASC's billing?
Caryl Serbin: While there are many areas of ASC billing where errors can occur, I have found the most common errors that negatively affect reimbursement are the following:
Not billing for implants
Not billing for bilateral or multiple procedures
Demographic and incorrect insurance information errors causing denials
Not following up on payment denials or errors
Accepting payer reimbursement even if doesn’t match contract allowance
Regular internal auditing of billing tasks can often identify error trends for correction before they have a significant effect on the ASC's cash flow. To download a checklist that provides a straightforward approach to performing an audit of the most important areas of an ASC's revenue cycle, click here.
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