Ask Caryl: Common ASC Billing Errors
Q: What are some common errors and problems we should monitor in our ASC's billing?
Caryl Serbin: While there are many areas of ASC billing where errors can occur, I have found the most common errors that negatively affect reimbursement are the following:
- Not billing for implants
- Not billing for bilateral or multiple procedures
- Demographic and incorrect insurance information errors causing denials
- Not following up on payment denials or errors
- Accepting payer reimbursement even if doesn’t match contract allowance
Regular internal auditing of billing tasks can often identify error trends for correction before they have a significant effect on the ASC's cash flow. To download a checklist that provides a straightforward approach to performing an audit of the most important areas of an ASC's revenue cycle, click here.
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