SERBIN SIGNATURE SERVICES

At Serbin Medical Billing, our concierge-style approach goes far beyond standard revenue cycle management.  We provide hands-on support across every area of your business office to maximize reimbursement, strengthen cash flow, and keep your ASC operating at peak performance.

And here’s what truly sets us apart:

All of the following Serbin Signature services are included for every client — at no extra cost.

They’re core to who we are, and a defining part of The Serbin Difference.

  • Fee Schedule Optimization: We evaluate your fee schedule against CMS benchmarks, peer ASCs in your specialty and region, and current managed care fee schedules.  For new centers, we help design an appropriate fee schedule from day one — and we continue to monitor and update it annually or as payer rates evolve.

  • Managed Care Support: We guide you through payer negotiations, providing insights into local rates, specialty-specific terms, payer behaviors, and contract enrollment.  We also help identify and address contract violations to protect your revenue.

  • Business Office Policies & Procedure Manuals:  Need compliant business office policies and forms?  We provide customizable manuals that meet regulatory requirements and fit the workflow of your ASC.

  • Workflow Optimization:  We recommend proven tools and processes that streamline operations, including verification solutions, banking options, patient payment tools, and billing software.

  • Clearinghouse Setup & Management:  We help select the right clearinghouse partner, oversee full setup and integration, manage payer enrollment, and ensure seamless claim flow from day one.

  • Business Office Staffing Guidance:  We assist with staffing recommendations, provide ASC-specific job descriptions, and support training and team integration to ensure your office and our RCM team work as one.

  • Billing Software Recommendations, Setup, and Maintenance:  With experience across multiple ASC platforms, we recommend the best software for your center and assist with setup, contract loading, fee schedule entry, and essential data table updates.

  • Targeted Education & Staff Training: We identify business office patterns that impact revenue and provide training resources for your team and physicians, including education based on denial trends.

 

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