Caryl Serbin Contributes Column on ASC Patient Collections

Caryl Serbin, RN, BSN, LHRM, President and Founder of Serbin Medical Billing, wrote a column for Becker's ASC Review providing tips on patient collections in ASCs.

Topics covered include the following:

  • Financial counseling

  • Consistent messaging between ASC and practice

  • Estimates

  • Payment options, including payment plans

  • Statements

As Caryl notes, "As the payor trend toward increasing deductibles, co-pays and co-insurance continues, greater pressure is on ASCs to collect what have become large dollar amounts from the patient. Failure to capture this higher patient balances could turn a profitable procedure into one that loses money for the center.”

Access the Becker's ASC Review column here.

Note: View all Serbin Medical Billing articles here.

Serbin Medical Billing to Exhibit at Becker's ASC 25th Annual Meeting


Attending the Becker's ASC 25th Annual Meeting? Come learn about "The Serbin Difference" at Booth #11T! Hear about the services, qualities, experience and approach to ASC revenue cycle management that differentiates Serbin Medical Billing.

The meeting will take place October 18–20 at the Swissotel in Chicago. More than 1,500 attendees from ASCs across the nation are expected to attend the meeting, which brings together surgeons, physician leaders, administrators and ASC business and clinical leaders to discuss how to improve their ASC and its bottom line; how to manage challenging clinical, business and financial issues; and more.

To arrange an on-site meeting with a Serbin Medical Billing representative, email or fill out our contact form.

We look forward to seeing you there!

Caryl Serbin Writes Column on ASC Revenue Cycle Red Flags

Caryl Serbin, RN, BSN, LHRM, President & Founder of Serbin Medical Billing, has contributed a column to Becker's ASC Review on ASC revenue cycle red flags.

Topics covered include the following:

  • Registration
  • Operative notes
  • Coding and billing staff
  • Third-party payers
  • Payment posting
  • Denials and appeals

As Caryl writes, "Interruptions or slowing of your ASC's revenue stream may indicate problems in your revenue cycle management that need immediate attention. … Recognize and promptly address symptoms of a failing revenue cycle before they become fatal."

Access the Becker's ASC Review column here.

Note: View all Serbin Medical Billing articles here.